Abubakar Muhammad Awwal

• Post By Abubakar Muhammad Awwal
• 1 year ago

"How to Win Friends and Influence People" is one of the most successful books ever published.

It's full of practical ideas and insights you can use in work and life.

Here's a brief, no-fluff summary of the most important and actionable ideas in the book:

Techniques in Handling People

1. Don't criticize, condemn, or complain.
2. Give honest and sincere appreciation.
3. Arouse in the other person an eager want.

Six Ways to Make People Like You

1. Become genuinely interested in people.
2. Smile.
3. Remember that a person's name is to that person the sweetest and most important sound in any language.
4. Be a good listener. Encourage others to talk about themselves.
5. Talk in terms of other people's interests.
6. Make the other person feel important – and do it seriously.

Win People to Your Way Of Thinking

1. The only way to get the best of an argument is to avoid it.
2. Show respect for the other person’s opinions. Never say, “You’re wrong.”
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Get the other person saying “yes, yes” immediately.
6. Let the other person do a great deal of the talking.
7. Let the other person feel that the idea is theirs.
8. Try honestly to see things from the other person’s point of view.

How to Change People Without Giving Offense or Arousing Resentment

1. Begin with praise and honest appreciation.
2. Call attention to people’s mistakes indirectly.
3. Talk about your own mistakes before criticizing the other person.
4. Ask questions instead of giving direct orders.
5. Let the other person save face.
6. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
7. Give the other person a fine reputation to live up to.

This was curated by Farnam Street.